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Foundations of Facebook Marketing and Marketplace
Foundations of ITIL 4 for Service Management
Foundations of Healthcare Management
Foundations of Video Gaming
Foundations of Nursing
Foundations of Effective Oral Communication
This course will give you a foundation in understanding the skills you need to be an effective oral communicator. We start by examining the features of the verbal communication process and identifying the potential barriers to oral communication to ensure that you can recognise and counteract them. Next we explain the importance of conscious and unconscious body language. You will learn the process of empathic listening and how to apply it to ensure that conversation partners feel understood and appreciated.In addition you will see how self-awareness is central to your success as an oral communicator. You will learn how the ‘Johari Window’ can be a tool to alert you to potential weak areas in any communication event. You will know that providing and receiving formal and informal feedback are central processes in many situations. The course will then show you the ‘5 Whys’ and the ‘Funnel’ questioning techniques that you can use to ensure the quality of the information used in a feedback event. Finally the course will examine generational differences among communicators. You will benefit from the various communication styles and personality types.If you are determined to be an effective oral communicator this course provides the facts you need to analyse your current skills. You will identify areas where you can be more effective and undertake skill improvement. Additionally since you communicate with various people in a wide range of situations you owe it to yourself and your partners to be a most compelling communicator. So why not enrol in this course and become an effective communicator?
Disclaimer: Product information, including title, description, and images, is sourced/provided by our affiliate partner, Alison US CA.
Disclaimer: Some of the links on this website are affiliate links, meaning we may earn a commission if you click through and make a purchase. This comes at no additional cost to you.
By clicking the button above, you acknowledge that you will be redirected to a third-party website and agree to their terms and conditions.
Product information, including title, description, and images, is sourced/provided by our affiliate partner, Alison US CA.
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Share this product with a friend:
Refer a friend and earn 0.05 CEC when they click the link, plus an additional 1.00 CEC if they register. Share this Product and boost your earnings together!